I hired Afirmpay because I was placed on the terminated merchant list after a customer used a counterfeit card to purchase furniture from my store. I was using a “high-risk” processor, paying almost 5%, having fees taken out daily, and having to wait a few days to receive my deposits.
Chelsie was able to get me an account with a bank onshore and saved me more than 2% overall. We now receive all of our deposits the next day.
She also set us up with a system to send us a notification if we have a dispute/chargeback so that we can resolve the issue before the bank is notified.
We received 5 disputes within the first month of working with Afirmpay and their team put together all the paperwork to submit to the bank so that we would win each case. We were just funded on the transactions this week. Almost $10,000!
We cannot thank Afirmpay enough for their commitment to our business success. We have been in business almost 20 years and would not consider using anyone else.